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Urgent Recovery Clinics (URC) and Crisis Stabilization Units (CSU) are places of stabilization that offer the community a no wrong door access to mental health and substance use care. These facilities operate similar like a hospital emergency department that accepts all walk-ins, ambulance, fire and police drop-offs. This level of care is not a hospital, but an intervention in-between to keep individuals in the least restrictive environment as possible.

These facilities provide assessment and support, and are staffed 24/7/365 with a multidisciplinary team. This team includes but is not limited to psychiatrists, nurses, licensed behavioral health practitioners and peers with lived experience similar to the population served.

Urgent Recovery Clinics (URC) offer 24/7/365 intensive, short-term stabilization for individuals experiencing a behavioral health emergency (mental health and substance use). This intervention utilizes a chair (not bed) based model and a stay averaging under 24 hours.

Services may include but are not limited to:

  • Triage crisis response
  • Crisis intervention
  • Crisis Assessment
  • Crisis Intervention plan development
  • Linkage and referral to other services as applicable

 

Crisis Stabilization Units (CSU) offer 24/7/365 intensive, short-term stabilization for individuals experiencing a behavioral health emergency (mental health and substance use). This intervention includes a bed for a stay averaging between 5-7 days.

Services may include but are not limited to:

  • Triage services
  • Co-occurring capable psychiatric crisis stabilization
  • Co-occurring capable drug/alcohol crisis stabilization
  • Person-Centered Treatment and Discharge Planning
  • Medication Management and Administration

 

Community-Based Structured Crisis Centers are facilities that have both an Urgent Recovery Clinic and Crisis Stabilization Unit.