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IS Service Map

We are committed to ensuring you can connect with OMES IS when help is needed. Use this service map for escalation tiers.

Build, Maintain and support applications and web services.

  • Citizen experience and web services.
  • Custom, enterprise and legacy applications.
  • Maintenance.

Support data integration and data standards.

  • Governance.
  • Data standards.
  • Data sharing and exchange.

Tier 1- Contact the OMES Service Desk

Support Portal
Visit servicedesk.ok.gov to request services, report issues and review FAQ. Log in to see updates on your current service request or communicate with an assigned tech.

Chat Support
Select live chat and type speak with a live agent to start a session: 
servicedesk.ok.gov

Email or Phone Support
Local: 405-521-2444
Toll-Free: 866-521-2444
Email:
ServiceDesk@omes.ok.gov

Tier 2- Contact department management

Senior Director of Application and Data Services
Leslie Weaver
Email: Leslie.Weaver@omes.ok.gov

Tier 3- Contact state chief information officer

Last Modified on Dec 11, 2024
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