Frequently Asked Questions

Questions from the HealthChoice Medicare members

This is the place to find the answers to the most frequently asked questions. If you don't find the answer you are looking for, contact HealthChoice Customer Care at 800-323-4314.

HealthChoice Medicare supplement plan

To request additional or replacement medical and/or dental ID cards, call the medical and dental claims administrator toll-free at 800-323-4314. TTY users call 711.

If you are a current Medicare HealthChoice member you will not receive a new card. To request additional or replacement pharmacy ID cards, call the pharmacy benefit manager at 866-275-5253. TTY users call 711.

Last Modified on Jan 30, 2023

Frequently Asked Questions

How do I access my HealthChoice member portal?

Will I get a new ID card after Option Period?