- Roles
- Skills
- Cultural mediation among individuals, communities and health and social service systems.
- Providing culturally appropriate health education and information.
- Care coordination, case management and system navigation.
- Providing coaching and social support.
- Advocating for individuals and communities.
- Building individual and community capacity.
- Providing direct service.
- Implementing individual and community assessments.
- Conducting outreach.
- Participating in evaluation and research.
- Communication
- Interpersonal and relationship-building
- Service coordination and navigation
- Capacity building
- Advocacy
- Education and facilitation
- Individual and community assessment
- Outreach
- Professional skills and conduct
- Evaluation and research
- Knowledge base